• Checkout
  • Cart (0)
  • CAD USD
  • My Account
  • Request a Quote

FAQ

 

Customer Service:

How can I contact Just Rads?

A: You can contact us best by emailing justradsinfo@gmail.com. We will get back to you as soon as possible – please allow up to 24 hours. One of our customer service agents will be glad to help you with any questions pertaining to the products, orders, technical inquiries and returns you may have.



How can I get technical assistance with the products offered on your site?

A: All installation guides will be available online on our website on the relevant product page. For technical help in sizing units and or other questions concerning our products you can always write us an email at justradsinfo@gmail.com and we will get back to you within 24hrs. Additionally, you can request a quote by clicking here.



Product Information:

All product information will be available on the relevant product page such as sizes, BTU/watts outputs, color options etc.


Do you have any promotions such as coupons/discounts?

A: From time to time we do offer promotions, which include extra discounts subject to online coupons at checkout. For up to date information on our sales and promotions please become our friend on Facebook and ‘Like’ our page!



Returns:

How do I return a product?

A: See “return policy



Shipping:

How are orders shipped?

A: See “shipping policy



Payment:

What are my payment options?

A: We accept the following methods of payment: Visa, Master Card, Discover, American Express